Terms and Conditions of Use of This Website

Within this agreement, the terms we, our and us refer to Hotels For Everyone. Hotels For Everyone is a legal trade name registered in the State of Colorado. Hotels For Everyone connects you to hotel, vacation rental and package suppliers. Within this agreement, you, your or client are referring to you the customer visiting the Website and or booking a reservation through us using the Website, or through our customer service agents or through a supplier call center. In the latter case, your reservation may be subject to the Terms and Conditions of the supplier agreement. You agree and understand that each supplier and each property may have its own Terms and Conditions of use that are in addition to and do not supersede nor replace the Website terms of use.

  1. Website Purpose

    This Website is provided solely to assist you to gather hotel booking information necessary to make a booking, to determine the availability of hotel-related goods and services in order to place a reservation, make legitimate reservations or otherwise transacting business with hotel and transfer suppliers (if and when available) and for no other purposes. No commercial use such as data collection is allowed without written permission.

    Please read the agreement carefully. In the act of using this Website in any manner, you agree to be bound by this agreement. To the extent you reserve any products or services on this Website or through our call center agents, you agree that this Agreement shall apply to all related transactions. If you use this Website to make a reservation with any third party supplier, either a hotel, travel agent or wholesaler, you will be bound by this agreement for the use of the Website and any call center bookings. If your online purchase provides you with supplier-specific Terms and Conditions, you must agree to those conditions in order to complete your purchase. If you do not agree and accept these Terms and Conditions please do not use this Website.

    We reserve the right at any time, at our sole discretion, to change or modify the Agreement without prior notice. Continued use of this Website signifies your acceptance of the changes or modifications.

  2. Use of this Website
    As a condition of your use of this Website, you agree and warrant that:

    1. You are at least 18 years of age and that you understand that in most cities, states and countries the minimum check in age is 21, and that if you are under 21 years of age it is your obligation to determine the minimum check in age for your chosen hotel, prior to making any reservation on this Website.
    2. You possess the legal authority to create a binding legal obligation.
    3. You have Internet access and a valid email address, and that we are not responsible for your inability to connect to the Internet or access your email confirmation.
    4. You agree to receive emails as a requirement of doing business with this Website.
    5. You will use this Website in accordance with this Agreement;
    6. You will only use this Website to make legitimate reservations for you or for another person for whom you are legally authorized to act;
    7. You will notify such other persons about the Terms and Conditions that apply to the reservations you have made on their behalf, including all rules and restrictions applicable to them; and
    8. All information supplied by you to this Website is true, accurate, current and complete.
    9. You agree to honor all copyrights, trademarks, Terms and Conditions presented of this Website and of the suppliers related to this Website.
    10. You agree that we may sometimes link to advertisers and other suppliers through the site and that we do not control such Websites, therefore it is your responsibility to take precautions to protect your devices from the use of such Websites. Our usage of such links does not imply any endorsement of those sites.
    11. You understand that Internet is sometimes unreliable and your access points are out of our control and thus we will provide user access to the site on a best effort basis. We also reserve the right to perform maintenance on the site as needed without notice.
    12. We retain the right at our sole discretion to deny access to anyone to this Website and the services we offer, at any time for any reason.

  3. Prohibited Activities

    The content and information on this Website (including, but not limited to, price and availability of travel services), as well as the infrastructure used to provide such content and information, is proprietary to us or our suppliers and providers. While you may make limited copies of your travel itinerary (and related documents) for travel or services booked through this Website, you agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, sell or re-sell any information, software, products, or services obtained from or through this Website. Additionally, you agree not to:

    1. Use this Website or its contents for any commercial purpose other than to make reservations;
    2. Make any speculative, false, or fraudulent reservation or any reservation in anticipation of demand;
    3. Access, monitor, scrape or copy, any content or information of this Website using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission;
    4. Violate the restrictions in any robot exclusion headers on this Website or bypass or circumvent other measures employed to prevent or limit access to this Website;
    5. Take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large usage on our system or network;
    6. Deep-link to any portion of this Website (including, without limitation, the purchase path for any travel services) for any purpose without our express written permission; or
    7. "Frame", "mirror" or otherwise incorporate any part of this Website into any other Website without our prior written authorization.
    8. Share Membership login information and passwords. If you are not a Member with Hotels for Everyone, this does not apply.
    9. Distribute Membership hotel rates offered at members.hotels-for-everyone.com. Any violation of these rules may cause us to take the appropriate action.

  4. Supplier Rules and Restrictions

    Additional Terms and Conditions may apply to your reservation and purchase of travel-related goods and services that you select and will be provided to you at check out from this website and or at check in if supplied by the hotel. Please read these additional Terms and Conditions carefully. You agree to abide by the Terms and Conditions of purchase imposed by any supplier with whom you elect to work with, including, but not limited to, payment of all amounts when due and compliance with the supplier's rules and restrictions regarding availability and use of products, or services.

    You acknowledge that some suppliers offering certain services and/or activities may require you to agree to additional Terms and Conditions and/or sign their liability waiver prior to purchasing or participating in the service and/or activity they offer. You understand that any violation of any such supplier's rules and restrictions may result in cancellation of your reservation(s), in your being denied access to the applicable travel product or services, in your forfeiting any monies paid for such reservation(s), and/or in our debiting your account for any costs we incur as a result of such violation. You shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of the use of this site.

  5. Prices

    Prices vary based on room type, check in, check out date and may change without notice. Prices may change at any time, but changes will not affect reservations already made. Despite our best efforts, some products may be incorrectly priced. In rare cases obvious pricing errors could occur. WE EXPRESSLY RESERVE THE RIGHT TO CORRECT ANY PRICING ERRORS ON OUR WEBSITE AND/OR ON PENDING RESERVATIONS MADE UNDER AN INCORRECT PRICE. IN SUCH EVENT, IF AVAILABLE, WE WILL OFFER YOU THE OPPORTUNITY TO KEEP YOUR PENDING RESERVATION AT THE CORRECT PRICE OR WE WILL CANCEL YOUR RESERVATION WITHOUT PENALTY. We are not under any obligation to provide services to you at an incorrect (lower) price, even after you have been sent confirmation of your booking.

    Sale prices may be changed or discontinued at any time and are subject to supplier availability. Minimum stays or specific dates of stay may be required in order to qualify for the sale price. Additional restrictions may apply.

    You acknowledge that the authorities in certain countries may impose certain additional taxes (tourist tax, etc), which have to be paid locally. You are exclusively responsible for paying such additional taxes. Likewise, some hotels will charge a resort fee at the hotel. This information is provided by the supplier and is provided on the Website on a best effort basis. You are responsible to pay any related taxes and fees to the supplier if charged.

    We may apply a service fee as compensation for servicing your travel reservation. If applied, our service fees vary based on the amount and type of hotel reservation.

  6. Exchange Rates

    All payments and refunds are currently processed in U.S. dollars and will reflect the exchange rate in effect on the date of the payment/refund. We are not responsible for any difference in exchange rates between time of payment and the time of refund. You are responsible for any currency exchange related charges that may appear on your bank card. Currency convertors that may be used on the site should be used as a guideline only and are accessing publicly available services and may not reflect the exact pricing charged by your bank card at the time of processing.

  7. Changes or Cancellations – Customer Service Matters

    You can cancel your reservation either online on our site or by calling the phone number provided on your confirmation. Note: In order to ensure the lowest prices, this Website utilizes many suppliers and thus a number of different call centers. It is your responsibility to ensure that if you are cancelling by phone that you call the phone number provided on your confirmation, and follow the customer service prompts to successfully cancel your reservation.

    Cancellation policies are governed by the supplier, and in some cases we may not be able to change or modify existing nights to reservations, and may have to cancel and rebook under the current prevailing terms to make the desired change.

    We do not charge additional cancellation or change fees that are in addition to our supplier requirements.

    Each reservation is subject to the provider/supplier’s cancellation policy, which varies by supplier. You may cancel your hotel reservation, however, you will be charged the cancellation or change fee as stated on your confirmation receipt or indicated in the cancellation policy for the hotel. If you do not cancel or change your reservation before the cancellation policy period applicable to the hotel you reserved, you will be subject to a charge which varies according to the hotel and rate you reserved.

    Early departures may require you to pay for all nights as originally booked and/or early check-out fee/late cancellation penalty in addition to the actual number of nights consumed. In the case of an early departure, the Client must obtain from the hotel a written confirmation of the departure date and time, or contact us at the time of departure to request a partial refund.

    Note, some hotel rates are Non-Refundable. If you intend to arrive at your hotel after the first night of your reservation, you must contact us prior to the commencement of the applicable cancellation policy, to avoid cancellation of your reservation and avoid any applicable “no show” fees from the hotel. Many hotels make no refunds for “no shows” where the reservation was not properly canceled within the allowable time frame posted as the cancellation policy. Failure to check in without prior notification is considered a no-show.

    If you cancel and a refund is due, the refund will be processed within 5-7 business days.

    In the event that a hotel or service provider is unable to honor your reservation, we will not be liable for any additional cost incurred due to rebooking of, or relocation to another hotel or condo.

    In the event that a hotel provider cannot honor your reservation for any reason, the property will work with us to provide substitute accommodations. You agree to either accept the substitute accommodations or cancel without penalty. We will not be liable for any cost incurred by you to rebook with a hotel or agency directly.

    In all cases you agree to abide by the cancellation policy and Terms and Conditions imposed with respect to your hotel reservation. You agree to pay any cancellation or change fees that you incur.

  8. Property Check in Requirements

    1. Upon booking you will be presented with a confirmation voucher that you should print and bring with you to present at check in.
    2. You are required to provide an official State or government authorized photo ID upon check in, such as a passport or driver’s license. Failure to provide such official identification may result in the forfeiture of your booking without any right to a refund.
    3. If upon check in the room is unacceptable, immediately report the condition to the front desk for resolution. We will not be liable for any issue that could have been resolved during your use of service if the supplier had been put on notice.
    4. Minors, those under the age of 18 may not purchase, cancel or modify any reservation from this site and will not be allowed to check in as an adult to any property.
    5. Age restrictions apply to the reservation of hotel rooms. Most hotels require that you are at least 21 years of age to check into a hotel room. Review of this Website is required for specific age restrictions relating to each reservation.
    6. A major credit card or cash deposit may be required upon guests’ check-in at a hotel. Some hotels will process a “hold” of a specific amount based on the value of your stay for incidentals in order to provide you with the opportunity to make charges from the hotel during your stay. This condition may be a requirement of the specific property that varies in amount from hotel to hotel.
    7. Some hotels will charge a resort fee or additional taxes at the hotel. This information is provided on a best effort basis as supplied by the property and may be collected at check in.

  9. Additional Hotel Information

    1. Star ratings for travel inventory are for informational purposes only and are not a guarantee or warranty of any kind by this Website. Star ratings may consider objective criteria (for example, the inclusion or absence of facilities, meals and/or services) and/or subjective criteria (for example, atmosphere and reputation). Our star rating for a hotel is not guaranteed to be equal to or consistent with the star ratings found at any other sources.
    2. Hotel descriptions and data are provided by the suppliers and are subject to change.
    3. Hotels occasionally require maintenance, construction and remodeling. It is the supplier’s responsibility to notify us of these conditions and when available we will provide them to you. Such information is provided on a best effort basis. If a hotel is undergoing renovations or maintenance while you are staying in the hotel, please note that this fact is not an entitlement to a refund. If such conditions are impairing the quality of your stay, it is your responsibility to report this to the front desk and request assistance with the matter.
    4. The distance related information provided on the Site relating to mapping and distance between the hotel and your desired location is provided for informational comparison purposes only and is not a guarantee of any kind by us of the location of the hotel in relation to your event or purpose for traveling. Likewise, it is your responsibility to know your desired location for any purpose or event.
    5. Requests for specific features (i.e. non-smoking facility, bedding type) are not guaranteed by many suppliers. Requests for rollaway beds and cribs may result in additional charges payable directly to the hotel.
    6. None of the reservations made through this Website may be assigned or transferred to any third party. Reservation name changes may be possible subject to the cancellation and change policy for each hotel.
    7. Hoteliers are constantly making their rooms available for use, so any deterioration within a hotel’s rooms are not within our control.
    8. We will use good faith in processing your requests for services in a timely manner however, no guarantee is made that your request will be processed in a timely manner by all parties. We are not responsible for delays in requests including without limitation errors or any delays in responding to a request caused by incorrect email addresses, phone numbers or other communication or technical issues beyond our control.

  10. Chargebacks

    Notice: In an effort to amicably resolve any issues, contact our customer service department directly. If we receive a chargeback or payment dispute from a credit card company, debit card company or bank, we reserve the right to cancel any existing and future reservations without notice and retain any service fees. In addition, we reserve the right to recover any fees charged to us by the credit card company or bank, and any outstanding balances accrued to us as a result of the chargeback. Furthermore, we consider a chargeback for a valid charge to be fraud and is not an appropriate method for receiving a refund. We reserve the right to take the appropriate legal action when necessary to collect any funds owed to us as a result of a fraudulent chargeback. Please review your cancellation policy and Terms and Conditions carefully prior to authorizing a payment.

  11. Duplicate Reservations

    You agree not to hold duplicate bookings where the guests name is the same. Each reservation must have a unique individual authorized to check in. We reserve the right to cancel any bookings deemed as duplicates, and you are responsible for any cancellation or no-show fees as a result of a “duplicate booking” cancellation.

  12. Risk of Travel

    Although most travel, including travel to international destinations, is completed without incident, travel to certain destinations may involve greater risk than others. We urge passengers to review travel prohibitions, warnings, announcements and advisories issued by their government prior to booking travel, particularly when travelling to international destinations.

    BY OFFERING FOR SALE ACCOMMODATIONS OR TRAVEL TO PARTICULAR DESTINATIONS, WE DO NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH POINTS IS ADVISABLE OR WITHOUT RISK, AND WE ARE NOT LIABLE FOR DAMAGES OR LOSSES THAT MAY RESULT FROM TRAVEL TO ANY DESTINATION.

  13. International Travel Requirements

    You are responsible for ensuring that you have the proper government documents including passports, and visas to visit any foreign country. We do not have any special knowledge regarding your requirements for entry to any foreign country. We urge you to review all government related requirements before making a reservation as you are responsible for all cancellation and no-show penalties regardless of the reason.

  14. Privacy Policy

    Please review our current Privacy Policy, which also governs your use of this Website, to understand our practices.

  15. Liability Disclaimer

    THE INFORMATION, SOFTWARE USED, PRODUCTS, AND SERVICES PUBLISHED ON THIS WEBSITE MAY INCLUDE INACCURACIES OR ERRORS, INCLUDING PRICING ERRORS. HOTELS FOR EVERYONE, ITS OWNERS AND ITS BRANDS, SUBSIDIARIES AND CORPORATE AFFILIATES DO NOT GUARANTEE THE ACCURACY OF, AND DISCLAIM ALL LIABILITY FOR ANY ERRORS OR OTHER INACCURACIES RELATING TO THE INFORMATION AND DESCRIPTION OF THE PRODUCTS AND SERVICES DISPLAYED ON THIS WEBSITE (INCLUDING, WITHOUT LIMITATION, THE PRICING, PHOTOGRAPHS, LIST OF HOTEL AMENITIES, GENERAL PRODUCT DESCRIPTIONS, ETC.), MOST OF WHICH INFORMATION IS PROVIDED BY THE RESPECTIVE SUPPLIERS. IN ADDITION, WE EXPRESSLY RESERVE THE RIGHT TO CORRECT ANY PRICING ERRORS ON OUR WEBSITE AND/OR ON PENDING RESERVATIONS MADE UNDER AN INCORRECT PRICE. IN SUCH EVENT, IF AVAILABLE, WE WILL OFFER YOU THE OPPORTUNITY TO KEEP YOUR PENDING RESERVATION AT THE CORRECT PRICE OR WE WILL CANCEL YOUR RESERVATION WITHOUT PENALTY.

    COLLECTIVELY, WE MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION, SOFTWARE USED, PRODUCTS, AND SERVICES CONTAINED ON THIS WEBSITE FOR ANY PURPOSE, AND THE INCLUSION OR OFFERING OF ANY PRODUCTS OR SERVICES ON THIS WEBSITE DOES NOT CONSTITUTE ANY ENDORSEMENT OR RECOMMENDATION OF SUCH PRODUCTS OR SERVICES. ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. WE DISCLAIM ALL WARRANTIES AND CONDITIONS THAT THIS WEBSITE, ITS SERVERS OR ANY EMAIL SENT FROM US OR OUR AFFILIATES, AND/OR THE RESPECTIVE SUPPLIERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT.

    THE SUPPLIERS PROVIDING SERVICES TO OR ON THIS WEBSITE ARE INDEPENDENT CONTRACTORS AND NOT AGENTS OR EMPLOYEES OF HOTELS FOR EVERYONE. WE, HOTELS FOR EVERYONE, AND OUR AFFILIATES ARE NOT LIABLE FOR THE ACTS, ERRORS, OMISSIONS, REPRESENTATIONS, WARRANTIES, BREACHES OR NEGLIGENCE OF ANY SUCH SUPPLIERS OR FOR ANY PERSONAL INJURIES, DEATH, PROPERTY DAMAGE, OR OTHER DAMAGES OR EXPENSES RESULTING THEREFROM. HOTELS FOR EVERYONE AND OUR AFFILIATES HAVE NO LIABILITY AND WILL MAKE NO REFUND IN THE EVENT OF ANY DELAY, CANCELLATION, OVERBOOKING, STRIKE, FORCE MAJEURE OR OTHER CAUSES BEYOND OUR DIRECT CONTROL, AND WE HAVE NO RESPONSIBILITY FOR ANY ADDITIONAL EXPENSE, OMISSIONS, DELAYS, RE-ROUTING OR ACTS OF ANY GOVERNMENT OR AUTHORITY.

    IN NO EVENT SHALL HOTELS FOR EVERYONE, OUR AFFILIATES , AND/OR OUR RESPECTIVE SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL LOSS OR DAMAGES ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, YOUR ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE OR WITH THE DELAY OR INABILITY TO ACCESS, DISPLAY OR USE THIS WEBSITE (INCLUDING, BUT NOT LIMITED TO, YOUR RELIANCE UPON OPINIONS APPEARING ON THIS WEBSITE; ANY COMPUTER VIRUSES, INFORMATION, SOFTWARE, LINKED SITES, PRODUCTS, AND SERVICES ACCESSED THROUGH THIS WEBSITE; OR OTHERWISE ARISING OUT OF THE ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE) WHETHER BASED ON A THEORY OF NEGLIGENCE, CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, AND EVEN IF WE OR OUR AFFILIATES AND/OR OUR RESPECTIVE SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    If, despite the limitation above, we and or our Affiliates and or our respective suppliers are found liable for any loss or damage which arises out of or in any way connected with any of the occurrences described above, then the liability of Hotels For Everyone and/or our respective suppliers will in no event exceed, in the aggregate, the greater of (a) the service fees you paid to HOTELS FOR EVERYONE in connection with such transaction(s) on this Website or through the Call Center, or (b) One-Hundred Dollars (US$100.00) or the equivalent in local currency.

    The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this section will survive and apply even if any limited remedy specified in these terms is found to have failed of its essential purpose. The limitations of liability provided in these terms inure to the benefit of Hotels For Everyone, our Affiliates, and/or our respective suppliers.

  16. Indemnification

    You agree to defend and indemnify the current owners of Hotels For Everyone, and/or our respective suppliers and any of our officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:

    1. your breach of this Agreement or the documents referenced herein;
    2. your violation of any law or the rights of a third party; or
    3. your use of this Website.

  17. Copyright and Trademark Notices

    All contents of this Website are copyright protected as of 2006 through the current year. Other logos and product and company names mentioned herein may be the trademarks of their respective owners.

  18. General Information

    This Website is operated by a U.S. entity and this Agreement is governed by the laws of the State of Colorado, USA. You hereby consent to the exclusive jurisdiction and venue of courts in Jefferson County, Colorado, USA in all disputes arising out of or relating to the use of this Website. Use of this Website is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms and Conditions, including, without limitation, this paragraph.

    You agree that no joint venture, partnership, or employment arrangement exists between you and Hotels For Everyone as a result of this Agreement or use of this Website.

    You agree that your duties, obligations and responsibilities covered by this agreement for your use of the Website includes any reservations for which you seek assistance from one or more of the call centers supporting this Website.

    Please note we will comply with law enforcement or other governmental or legal requests or requirements relating to your use of this Website or information provided to or gathered by us with respect to such use. To the extent allowed by applicable law, you agree that you will bring any claim or cause of action arising from or relating to your access or use of this Website within two (2) years from the date on which such claim or action arose or accrued or such claim or cause of action will be irrevocably waived.

    If any part of this Agreement is deemed to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not in any way be affected or impaired. Our failure or delay in enforcing any provision of this Agreement at any time does not waive our right to enforce the same or any other provision(s) hereof in the future.

    This Agreement (and any supplier Terms and Conditions referenced herein) constitutes the entire agreement between you and us with respect to this Website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and us with respect to this Website. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

    These Terms and Conditions are subject to change at any time at our sole discretion without notice.

    Any rights not expressly granted herein are reserved.

    These Terms and Conditions were last updated September 21, 2016.